Returns and refunds

If you have bought an item(s) online at Skerries Hardware & Pet Centre and would like to return it,

1. You can return your item(s) instore with your actual ‘Receipt’ and ‘Credit/Debit Card’ used. You must have these items for a refund.
2. Alternatively, if you received your online delivery via DPD you can get in touch with us and we will issue you a ‘Returns Label’ so you can post the item back.

Skerries Hardware LTD are happy to accept any ‘online product’ return as long as it is in its original condition and packaging is re-saleable within 30 days of purchase. You will only be refunded your delivery cost if the return is a result of our error (e.g. faulty product or incorrectly shipped). If we agree to provide you with a refund we will instruct our Merchant Acquirer to credit your credit card account within 30 days of receipt of the returned product.  Your statutory rights are not affected.

Please note: If you are returning a faulty item within warranty with a receipt, then you may be entitled to a replacement. With the nature of any faults, each case will be dealt with on an individual basis.